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PLIP! — Support

One button. Bubble or drop. A one-tap arcade game for iPhone and iPad.

Contact

Questions, bug reports, or anything that went wrong — email us and we will reply.

plip@sunday-sky.com

It helps to include your device model, iOS version, and the season and level you were playing (for example "S3-2").

We use emails only to reply or troubleshoot, delete them once the request is closed, and honour deletion requests sent from the same address.

Common questions

How do I play?

Tap anywhere to switch between the bubble and the drop. The bubble bounces off coloured films; the drop pierces through them. Thorns kill either shape. Switch back to the bubble the instant you pierce a film and you launch — that is a PLIP! Collect five orbs to light a Rainbow.

Does it run at 120 Hz?

Yes on ProMotion iPhone and iPad models released in 2020 or later. Earlier ProMotion iPads (the 2017 and 2018 iPad Pro) run the game at 60 Hz with a slightly lower render scale — they play fine, but a full 120 Hz is not promised there. Other devices run at 60 Hz.

My progress did not appear on my other device

Progress syncs through your own iCloud key-value storage, not iCloud Drive. Both devices need the same Apple Account and iCloud enabled for this device. Open the game while online; if it still does not appear, fully close and reopen the app. Newer progress always wins — a device with older progress never erases a newer record.

Does progress carry over from playing PLIP! in a web browser?

No. Any browser-based version of PLIP! and this app are not connected: progress cannot be transferred in either direction, and there is no export channel.

I use Traditional Chinese — why do I see Simplified?

The game ships in English and Simplified Chinese and picks Chinese for any device whose language starts with "zh". This is intentional. You can switch to English at any time from the main menu or the pause panel.

There is no sound

The game respects the silent switch, so it stays quiet when your device is silenced, and it never interrupts music or podcasts already playing. There is also a Sound toggle on the main menu.

How do I delete my data?

  1. In the app: Settings → Clear iCloud Save.
  2. Delete the app from the device.
  3. If PLIP! is listed under Settings → Apple Account → iCloud → Manage Account Storage, you can also delete its data there. Apps that use only iCloud key-value storage may not be listed; in that case step 1 is the only path.

Details are in the privacy policy.

Is there anything to buy?

No. PLIP! has no ads, no in-app purchases, no subscriptions, no account and no tracking.

Accessibility

Version 1 honours the system Reduce Motion setting and offers a larger-text option for the menus. VoiceOver and Voice Control are not supported in this version.

Privacy

Read the full privacy policy.